FAQ

Questions, answered plainly.

Can’t find yours? Email hello@barakatlabs.com and a person replies.

Getting started

Can I try Callfiled before paying?

Yes. The free tool shows one note on screen for a call up to 15 minutes, with no sign-up. A seven-day trial files five calls into your CRM.

Which CRMs does Callfiled work with?

Podio, GoHighLevel and Follow Up Boss connect directly. Anything else can receive the note and task through a signed webhook, for example with Zapier or Make.

What file types can I upload?

mp3, m4a, wav, webm and ogg, up to 200 MB and 60 minutes per call. You can upload one call or a batch.

How it works

How does Callfiled find the right contact?

It looks for the phone number in the file name and searches your CRM. One clear match files on its own.

What happens when a contact match is unclear?

Callfiled asks you to choose the contact before filing the note and task.

What does the note look like?

You pick a template: real estate acquisition or general sales. The facts from the call land in the same order every time, with a dated follow-up task.

Pricing and billing

Do unused hours roll over?

Monthly hours reset each month. Top-up hours never expire.

How is audio counted?

Audio is billed by the minute, rounded up.

Can I cancel?

Yes, any time. Your plan runs to the end of the month you paid for.

How do I pay?

By card through a secure checkout. Receipts come from our payment provider.

Your data

What happens to my recordings?

Audio is deleted once the transcript is stored. Transcripts and notes are deleted after 30 days.

Is my call data used to train AI models?

No. Call data is never used for training or voiceprints.

Can I disconnect my CRM?

Yes. Disconnecting deletes the stored connection straight away.

Put the next call to work.

Start with a free note. Bring your CRM in when you are ready to file every follow-up.